Please read these Terms and Conditions carefully before using the nagarp platform. By creating an account and using our services, you agree to be bound by these terms in full.
Last Updated: January 15, 2026
In these Terms and Conditions, unless the context otherwise requires, the following expressions shall have the following meanings:
By registering an Account with nagarp, accessing our Website, or using any of our Services, you expressly acknowledge that you have read, understood, and agree to be legally bound by these Terms and Conditions, as well as our Privacy Policy and Responsible Gaming policy. If you do not agree with any provision of these terms, you must immediately cease using our Services and close your Account.
These Terms constitute a binding legal agreement between you and nagarp. We reserve the right to modify, amend, or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our Website. It is your responsibility to review these Terms regularly. Continued use of our Services following any modifications constitutes your acceptance of the revised terms. If you object to any changes, your sole remedy is to discontinue using nagarp and close your Account.
Age and Legal Compliance: You must be at least 21 years of age to create an Account or use nagarp Services. By registering, you confirm that you are of legal gambling age in Indonesia and are not located in any jurisdiction where online gambling is prohibited by law. nagarp reserves the right to request proof of age and identity at any time, and may suspend or terminate Accounts that fail to provide satisfactory verification.
To be eligible to register an Account and use nagarp Services, you must meet the following requirements:
When creating your nagarp Account, you agree to provide accurate, current, and complete information as requested in the registration form. This includes your full legal name, date of birth, residential address, valid email address, and mobile phone number. You must not register multiple Accounts—only one Account per person, household, IP address, and payment method is permitted. Creating duplicate Accounts is strictly prohibited and may result in permanent suspension and forfeiture of all funds and bonuses.
You are solely responsible for maintaining the confidentiality of your Account login credentials, including your username and password. You must not share your Account information with any third party. Any activity conducted through your Account will be considered as performed by you, and you will be held responsible for all transactions, bets, deposits, and withdrawals made using your credentials. If you suspect unauthorized access to your Account, you must immediately notify nagarp customer support and change your password.
nagarp is committed to preventing fraud, money laundering, and underage gambling. As part of our verification procedures, we reserve the right to request proof of identity, proof of address, proof of payment method ownership, and any other documentation necessary to verify your identity and comply with regulatory requirements. Acceptable forms of identification include a valid Indonesian national identity card (KTP), passport, or driver's license. Proof of address may include recent utility bills, bank statements, or government correspondence dated within the last three months.
Failure to provide requested documentation within a reasonable timeframe may result in Account suspension and restrictions on deposits, withdrawals, and gameplay. nagarp reserves the right to suspend any Account pending completion of verification checks. All documents submitted will be handled in accordance with our Privacy Policy and applicable data protection regulations.
nagarp supports multiple convenient payment methods for Indonesian players, including direct bank transfers to major Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, and BSI) and popular e-wallet services (OVO, DANA, GoPay, ShopeePay, and LinkAja). All transactions are processed in Indonesian Rupiah (IDR). Minimum deposit amounts vary by payment method but typically start from Rp 50,000 for bank transfers and Rp 20,000 for e-wallets. Maximum deposit limits are in place to promote responsible gambling and comply with anti-money laundering regulations.
Deposits are typically credited to your Account instantly upon successful transaction confirmation. However, processing times may vary depending on your bank or payment provider, particularly during peak banking hours or public holidays. nagarp is not responsible for delays caused by third-party payment processors or banking institutions. If your deposit does not appear in your Account within 30 minutes, please contact customer support with your transaction reference number.
All deposits must originate from a payment source in your own name. Third-party deposits are strictly prohibited. You may not use credit cards, debit cards, bank accounts, or e-wallets belonging to another person, even with their permission. Any deposits made from third-party sources will be returned to the original payment method, and your Account may be suspended pending investigation.
nagarp reserves the right to impose deposit limits for responsible gambling purposes. You may also voluntarily set your own deposit limits through your Account settings or by contacting customer support. Once a deposit limit is set, it cannot be increased for a minimum of 24 hours to prevent impulsive decision-making. Decreases to deposit limits take effect immediately.
Players may request withdrawals of their Account Balance at any time, subject to these Terms and completion of any applicable wagering requirements. Withdrawals are processed through the same payment method used for your most recent deposit, unless otherwise approved by nagarp. To request a withdrawal, log into your Account, navigate to the withdrawal section, select your preferred payment method, enter the withdrawal amount, and confirm the transaction.
Minimum withdrawal amount is Rp 100,000. Maximum single withdrawal amount is Rp 50,000,000 per transaction. Players may request multiple withdrawals per day, subject to daily and monthly cumulative limits set for security and responsible gambling purposes. Withdrawals to Indonesian bank accounts typically process within 15-30 minutes during business hours (8:00 AM to 10:00 PM WIB). E-wallet withdrawals are processed 24/7 with instant confirmation. Withdrawals requested outside business hours will be processed starting from 8:00 AM the following business day.
Before processing your first withdrawal, nagarp requires completion of the KYC verification process as described in Section 3.3. This includes submitting proof of identity, proof of address, and proof of payment method ownership. Subsequent withdrawals may be processed without additional verification, unless requested by our security team due to suspicious activity or as required by anti-money laundering regulations.
nagarp reserves the right to request additional documentation or conduct enhanced verification checks at any time, particularly for large withdrawals, unusual betting patterns, or accounts flagged by our fraud detection systems. Failure to cooperate with verification requests may result in withdrawal delays or Account suspension.
nagarp does not charge withdrawal fees for standard withdrawal requests processed within normal limits. However, excessive withdrawal requests (more than 5 per day) may incur administrative fees at nagarp's discretion. Your bank or payment provider may charge their own processing fees, which are beyond our control. Processing times are estimates and not guarantees—actual transfer times depend on your bank's internal processing schedule and may be delayed during Indonesian public holidays such as Indonesian Independence Day (17 August), Idul Fitri, Chinese New Year (Imlek), Nyepi, and Christmas.
nagarp offers various bonuses and promotional offers to Players, including welcome bonuses, deposit bonuses, cashback offers, free bets, and seasonal promotions tied to events such as the FIFA World Cup, UEFA Champions League finals, BRI Liga 1 playoffs, and Indonesian cultural celebrations. All bonuses are subject to specific terms and conditions, including wagering requirements, maximum bet limits, game restrictions, and expiration periods. These specific terms are published with each promotion and form part of these Terms and Conditions.
Unless otherwise stated, bonuses require a minimum deposit and are subject to wagering requirements (typically 5x to 20x the bonus amount) before any winnings can be withdrawn. Wagering contributions vary by game type: sports betting and live casino games typically contribute 100% toward wagering requirements, while slot games may contribute between 50% and 100% depending on the specific promotion. Some games may be entirely excluded from bonus wagering.
Bonus abuse includes, but is not limited to, creating multiple Accounts to claim multiple bonuses, exploiting software errors or bonus calculation mistakes, placing opposing bets (hedging) to meet wagering requirements with minimal risk, and any other activity designed to guarantee profits from bonus funds. nagarp reserves the right to void bonuses, cancel related winnings, and permanently suspend Accounts involved in bonus abuse.
Bonuses are intended for recreational players only. Professional players, syndicates, and players using automated betting systems or bots are not eligible for bonuses. nagarp reserves the right to exclude any Player from promotional offers at its sole discretion, even without evidence of direct abuse.
All sports bets placed on nagarp are subject to our sportsbook rules, which cover bet acceptance, settlement, void bets, and dispute resolution. For football betting (bandar bola), we offer markets including Asian handicap (voor bola), over/under, 1X2, both teams to score (BTTS), correct score, and accumulator bets (mix parlay). Asian handicap bets follow standard industry conventions, with half-goal and quarter-goal lines settled according to the specific handicap applied.
Bets are accepted up until the official kick-off time or start of the event, unless live betting (in-play betting) is offered. Live bets are subject to changing odds and may be suspended at any time due to significant in-game events. Match postponements, abandonments, and venue changes are handled according to our sportsbook rules, with most bets voided unless the match is rescheduled and played within 48 hours.
All casino games, including live dealer games, slot machines, table games (baccarat, roulette, blackjack), and specialty games, operate according to the rules published by the respective game provider (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Ezugi, Playtech, Spribe, Pocket Games Soft). These rules are accessible within each game interface. Players are responsible for understanding game rules, payout tables, and RTP (Return to Player) percentages before playing.
Live casino games are conducted in real-time by professional dealers using physical cards, wheels, and dice. All outcomes are determined by actual game results captured by multiple camera angles. Technical disruptions during live games are resolved according to the specific game provider's disconnection policy, typically by continuing the game round and settling bets based on the final result once the connection is restored.
nagarp offers togel (lottery) betting on draws from various international markets, including Togel Singapore (SGP), Togel Hongkong (HK), Togel Sydney (SDY), Togel Macau, Togel Taiwan, and Togel Japan. Bet types include 4D, 3D, 2D, Colok Bebas, Colok Jitu, Tengah Tepi, Shio, and other traditional Indonesian betting formats. All results are based on official draw outcomes published by the respective lottery operators.
Bets must be placed before the official draw closing time for each market. Draw times are published in Western Indonesia Time (WIB) and are subject to change by the official lottery operators. Late bets are automatically rejected. nagarp is not responsible for delays in result publication caused by the official lottery operators. In the event of disputed results or draw cancellations, all bets are voided and stakes returned.
Players are strictly prohibited from engaging in the following activities:
Violation of any prohibited activity may result in immediate Account suspension, forfeiture of all funds and bonuses, and potential legal action. nagarp reserves the right to report suspected criminal activity to relevant Indonesian law enforcement authorities.
nagarp reserves the right to suspend or terminate your Account immediately and without prior notice under the following circumstances: violation of these Terms and Conditions, failure to complete KYC verification, suspected fraud or money laundering, engagement in prohibited activities, bonus abuse, provision of false information, chargebacks or payment disputes, self-exclusion requests, or any other reason deemed necessary to protect the integrity of our platform or comply with legal obligations.
In the event of Account suspension, access to your Account will be blocked and all pending bets will be settled according to normal rules. Funds in your Account Balance may be frozen pending investigation. If the suspension is lifted following a successful investigation, your Account will be reinstated with the remaining Balance. If the suspension results in Account closure due to Terms violations, nagarp reserves the right to forfeit all funds, including deposits and winnings, at our sole discretion.
You may voluntarily close your nagarp Account at any time by contacting customer support. Before closure, you must withdraw your entire Account Balance. Any remaining Balance after 30 days of closure request may be forfeited. Closed Accounts cannot be reopened except in cases of temporary self-exclusion where a specific reopening date was agreed upon.
To the maximum extent permitted by Indonesian law, nagarp shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of opportunity, or business interruption, arising out of or in connection with your use of our Services, even if advised of the possibility of such damages.
Our total liability to you for all claims arising from your use of nagarp Services shall not exceed the total amount deposited into your Account during the six months preceding the claim, or Rp 10,000,000, whichever is lower.
While nagarp strives to maintain 99.8% uptime reliability, we do not guarantee uninterrupted access to our Services. The Website and Services may be temporarily unavailable due to scheduled maintenance, technical difficulties, force majeure events (including natural disasters, power outages, internet disruptions, government actions, or civil unrest), or circumstances beyond our reasonable control. nagarp shall not be liable for any losses incurred due to service unavailability.
These Terms and Conditions shall be governed by and construed in accordance with international gaming industry standards and best practices. Any disputes arising from these Terms or your use of nagarp Services should first be directed to our customer support team, who will attempt to resolve the matter amicably within 30 days.
If the dispute cannot be resolved through customer support, both parties agree to engage in good-faith mediation before pursuing any formal legal action. In the event that mediation fails, disputes shall be resolved through binding arbitration in accordance with internationally recognized arbitration rules.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.
You may not assign, transfer, or delegate any of your rights or obligations under these Terms without nagarp's prior written consent. nagarp reserves the right to assign or transfer these Terms and your Account to any successor entity in the event of a merger, acquisition, or sale of assets.
These Terms and Conditions, together with our Privacy Policy and Responsible Gaming policy, constitute the entire agreement between you and nagarp regarding your use of our Services, and supersede all prior agreements, understandings, and representations.
If you have any questions, concerns, or require clarification regarding these Terms and Conditions, please contact our customer support team:
Our customer support team operates in both English and Bahasa Indonesia to ensure you receive assistance in your preferred language. Response times are typically within minutes for urgent matters and within 24 hours for general inquiries.
Important Reminder: By continuing to use nagarp Services, you confirm that you have read, understood, and accepted these Terms and Conditions in their entirety. Gambling should be enjoyed as entertainment, not as a source of income. Always play responsibly, set limits, and seek help if gambling becomes a problem. You must be 21 years or older to use nagarp Services.
You must be at least 21 years old to create an account. We conduct strict KYC verification to ensure compliance with Indonesian legal age requirements and prevent underage gambling.
All games use certified random number generators and are regularly audited. Sports betting odds are transparent and competitive. We maintain strict anti-fraud measures to protect all players.
Withdrawals are processed within 15-30 minutes during business hours. No hidden fees for standard transactions. Your winnings are paid promptly to your Indonesian bank account or e-wallet.
Your personal information is protected with bank-grade encryption. We never share your data with unauthorized third parties. Review our Privacy Policy for complete details.
We provide comprehensive tools including self-exclusion, deposit limits, loss limits, and session timers. Gambling should be entertainment, not a financial solution. Play responsibly.
Our customer support team is available around the clock in both English and Bahasa Indonesia via live chat, email, and WhatsApp. We're here to help whenever you need assistance.
Our customer support team is ready to clarify any aspect of these Terms and Conditions. We're committed to transparency and ensuring you understand your rights and responsibilities.